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Brand Name:
Vanguard Benefits INC
Program Description:
Vanguard Benefits INC sends Customer Care and Account Notification SMS messages only to clients who explicitly opt-in or provide consent to receiving text messages. These messages may include, but are not limited to:
Appointment-related messages (confirmations, reminders, rescheduling).
Responses to client inquiries regarding services.
Redirections to email, online accounts, or phone support for further assistance.
Some messages may be automated or powered by AI. If you prefer to speak with a live representative, please contact us directly.
Message Frequency:
Message frequency will vary based on client interactions.
AI & Automation Disclosure:
Vanguard Benefits INC may use AI-powered messaging to assist with appointment scheduling, FAQs, and general inquiries. Automated messages are designed to provide quick and efficient support. However, if you require human assistance, please reply AGENT or contact our support team.
Cost & Data Rates:
Standard message and data rates may apply for any messages exchanged. If you have any questions about your text or data plan, please contact your mobile carrier.
Message Delivery Disclaimer:
Wireless carriers are not liable for any delayed or undelivered messages. Vanguard Benefits INC is also not responsible for any filtering, message loss, or misinterpretation of text communications.
Opt-Out Instructions:
You can cancel the SMS service at any time. Simply text "STOP" to the shortcode. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
Help & Support:
If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to [email protected] or (856) 571-2047.
Carriers are not liable for delayed or undelivered messages.
As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.
Privacy & Data Security:
For privacy-related inquiries, please refer to our privacy policy: https://vanguard-benefits.com/privacy-policy
.
Consent & Compliance Notice:
By opting in, you agree to receive recurring text messages from Vanguard Benefits INC. Message frequency may vary.
Reply STOP to opt-out, HELP for help. Consent is not a condition of purchasing any services.